16/07/2019

Service Advisor Role Available.

Here at Murphy & Gunn, we are currently looking to hire an experienced Service Advisor to join our Hyundai aftersales service team.

What this job involves on a daily basis:

  •        Create customer bookings by phone, email and walk in and monitor workshop availability to make sure the           work flow is smooth and efficient.
  •        Meeting and greeting all service customers to the front desk with a professional and courteous manner
  •        Ensure all personal details of customers are captured,
  •        Ensure the customers’ needs are identified on the job cards and any faults clearly explained
  •        Ensure customers are contacted and notified of any additional work identified
  •        Processing invoices and managing ‘work-in-progress’ on a daily basis
  •        To make sure all customers are completely satisfied before leaving the premises so to achieve good customer satisfaction scores

 

What you need to have:

  • At least 1 years’ experience in a similar role
  • Good communication, interpersonal and presentation skills
  • Experience in providing excellent customer service
  • Ability to prioritise, multi-task and manage time effectively
  • Ability to work on own initiative when required or as part of a small team
  • Full, valid, current driving licence for driving in Ireland

To apply email Daryl O'Reilly, Service Manager: doreilly@murphygunn.com

 

Master Technician Role

We are currently recruiting for the position of Master Technician for our authorised Hyundai Service Centre in Rathgar, Dublin 6.

 

Applications must have Hyundai, Kia or Ford certification for Master Tech.

 

Things you must possess:

 

Relevant formal motor mechanics qualification from SOLAS or equivalent body with brand experience as a Master of Diagnostic Technician with Hyundai, Kia or Ford.

Full clean driving license.

Your own set of tools.

 

The type of person we are looking for:

 

You must drive, support and coach a team of technicians to deliver industry-leading customer service. Hold regular review meetings to identify methods to improve our service offering.

 

Location: Rathgar, Dublin 6

 

Salary: €42k + Bonus

 

 

In addition to the generous package, we offer the following benefits:

 

Bonus scheme

Manufacturer dedicated training programmes. EV and Hybrid advanced training

Access to Pension Scheme

Tool Vouchers

Laundered uniforms

40-hour working week with generous holiday allowance

Cycle to Work scheme

 

To apply email Daryl O'Reilly, Service Manager: doreilly@murphygunn.com

 

 

 

Sub Section

FINANCE

FINANCE

Car Service

Car Service

Accident Repair

Accident Repair

UPDATED PRIVACY POLICY

UPDATED PRIVACY POLICY

Murphy & Gunn uses cookies to enhance your browsing experience and to create a secure and effective website for our customers.
By using this site you agree that we may store and access cookies on your devices.

Continue